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Serve as Liaison With Health Care Providers, Insurers, Medicare and Medicaid

The Care Management Team acts as a liaison and patient advocate to help when someone is dealing with chronic illness, disability, or multiple medical conditions. Having a good advocate helps you get the most from your health care coverage and helps medical providers do their best for you. Health care is a two way street–without the right information and good follow through on your part the best professional medical care can fall short. By acting as a liaison with providers, we ensure a level of continuity which is sometimes lacking. We help you be an informed, activated patient that gets the best health care outcomes given your particular situation.

Having an independent, professional patient advocate can really help you and your family through emotional times such as facing a new diagnosis, going through treatments, and making tough decisions. We regularly consult with you and your family during these times, and also assist with insurance claims, understanding insurance coverage or Medicare and Medicaid, and finding appropriate medical providers with the expertise needed. Understanding the healthcare system and social services/community resources can be overwhelming—we take the time to get you the answers you need and deserve and navigate through it all.

The Care Management Team, Your Patient Advocate: